He is an incredibly honest reporter, whether or not it makes him look good. To round out 2005 he wrote an article, "Cry Me a New Year," and this passage breaks my heart every time I read it:
The first time I went to the Winn-Dixie after it reopened, I had all my purchases on the conveyer belt, plus a bottle of mouthwash. During the Days of Horror following the decimation of this city, I had gone into the foul and darkened store and lifted a bottle.
I was operating under the "take only what you need" clause that the strays who remained behind in this godforsaken place invoked in the early days.
My thinking was that it was in everyone's best interest if I had a bottle of mouthwash.
When the cashier rang up my groceries all those weeks later, I tried, as subtly as possible, to hand her the bottle and ask her if she could see that it was put back on the shelf. She was confused by my action and offered to void the purchase if I didn't want the bottle.
I told her it's not that I didn't want it, but that I wished to pay for it and could she please see that it was put back on the shelf. More confusion ensued and the line behind me got longer and it felt very hot and crowded all of a sudden and I tried to tell her: "Look, when the store was closed . . . you know . . . after the thing . . . I took . . ."
The words wouldn't come. Only the tears.
The people in line behind me stood stoic and patient, public meltdowns being as common as discarded kitchen appliances in this town.
What's that over there? Oh, it's just some dude crying his butt off. Nothing new here. Show's over people, move along.
The cashier, an older woman, finally grasped my pathetic gesture, my lowly attempt to make amends, my fulfillment to a promise I made to myself to repay anyone I had stolen from.
"I get it, baby," she said, and she gently took the bottle from my hands and I gathered my groceries and walked sobbing from the store.
She was kind to me. I probably will never see her again, but I will never forget her. That bottle. That store. All the fury that prevailed. The fear.
You can read that column here.